Category Archives: Social Media

Social CRM: It’s the person, stupid

Yesterday, at the Social Media Club Silicon Valley event, we learned a thing or two about social CRM from the masters.  People like Jeremiah Owyang of Altimeter Group, Wendy Lea of GetSatisfaction, Dr. Michael Wu of Lithium and Jamie Grenney … Continue reading

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Robert Scoble Interviews the Tungle Team

The future of scheduling and a whole lot more Robert Scoble (http://tungle.me/Scobleizer) talks to Marc Gingras, CEO and Founder, Richard Zeidel, VP of Strategic Alliances and Jonathan Levitt, VP of Marketing. The highlights?  Social media, geolocation, event publishing, trip planning, … Continue reading

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How Social Media and Job Search Can Work Together

There’s a debate heating up about social media and job search.  On one side is an MSNBC article suggesting that social media does not help job search, and may even be a waste of time.  On the other side is … Continue reading

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Conversation is the new Marketing

What does that mean? Gone are the days of traditional marketing.  I believe very strongly that traditional marketers simply do not know how to talk and listen at the same time. As consumers, we are constantly bombarded by a multitude … Continue reading

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Community is the New Support

Support should be a conversation.  Sometimes, it’s an open conversation with many people sharing their ideas and feedback on new features, how-to’s and questions.  Other times, it’s a one-on-one, personal exchange. However the conversation goes, it should also be easy … Continue reading

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Guest Post from Janet Fouts – Nonprofit Technology Conference

I just got back from the Nonprofit Technology Conference in Atlanta Ga. This is the 10th annual conference of over 1,000 nonprofits of all types and sizes from the smallest grassroots support organization to humongous ones like the Red Cross … Continue reading

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